Section 01 Personal information we collect

Depending on how you interact with us, we may collect:

• Your first and last name.
• Your email address and telephone number.
• Your preferred contact method.
• Information you voluntarily provide in consultation requests, messages, surveys, or other forms.
• Fertility, wellness, lifestyle, symptom, or health-related information you choose to share with us.
• Email-subscription information, including the signup form used, confirmation status, consent records, email engagement, and unsubscribe requests.
• Technical information such as IP address, browser and device type, referring page, pages visited, approximate location, cookies, and security or anti-spam data.

Section 02 How we collect information

We collect information directly from you when you:

• Request a free guide or other resource.
• Subscribe to educational or promotional emails.
• Submit a consultation or contact form.
• Contact us by email, telephone, or another communication method.
• Interact with the website, emails, or related online services.

Some technical information may be collected automatically through cookies, analytics, hosting logs, embedded forms, and security technologies.

Section 03 How we use personal information

We may use personal information to:

• Deliver requested guides, downloads, and educational resources.
• Confirm your email address and maintain consent records.
• Send occasional educational, business, product, service, or promotional emails when you have consented to receive them.
• Respond to questions and consultation requests.
• Schedule, provide, and follow up on consultations or wellness-education services.
• Personalize communications and understand which resources may be relevant to you.
• Operate, secure, troubleshoot, and improve our website, forms, and communications.
• Prevent spam, fraud, misuse, and other security threats.
• Meet legal, regulatory, accounting, and record-keeping obligations.

We limit collection, use, and disclosure to purposes that a reasonable person would consider appropriate in the circumstances.

Section 04 Consent and email communications

When you submit the Free Guide form, you request delivery of the guide and consent to receive occasional educational and promotional emails from Naturally Limitless, as explained beside the form. We use a confirmation email so that you can verify your address before becoming an active subscriber.

You may withdraw consent at any time by clicking the unsubscribe link included in our emails or contacting us. Unsubscribe requests will be processed as soon as reasonably possible and within 10 business days. Withdrawing marketing consent does not prevent us from sending a message needed to complete a request you initiated or meet a legal obligation.

We maintain records reasonably necessary to demonstrate when and how consent was obtained or withdrawn.

Section 05 Sensitive fertility and wellness information

Fertility and health-related information can be sensitive. We collect this information only when you voluntarily provide it, such as in a consultation request. We use it to understand and respond to your request, provide wellness education, and discuss possible next steps.

Naturally Limitless provides educational wellness information and does not diagnose, treat, cure, or prevent disease. Website forms and emails are not appropriate for emergencies or urgent medical concerns.

Section 06 Service providers and disclosure

We may provide limited personal information to service providers that help us operate the website and communicate with you. These may include:

• Kit, for subscriber management, confirmation emails, guide delivery, email communications, and Creator Network recommendations.
• Bluehost and WordPress, for website hosting, administration, forms, and related technical services.
• Titan Email and email-delivery services, for receiving and delivering website and consultation communications.
• Google services, which may include analytics, site-performance tools, reCAPTCHA, or other anti-spam services.
• Telecommunications, scheduling, storage, security, professional-advisory, or other operational service providers.

These providers may process information only as needed to perform services for us, subject to their agreements, security practices, and applicable laws.

We may also disclose information when required by law, to respond to lawful requests, to protect rights or safety, to investigate misuse, or as part of a business reorganization or transfer where legally permitted.

We do not sell or rent personal information.

Section 07 Kit Creator Network recommendations

After subscribing through a Kit form, you may be shown optional recommendations for other creators or newsletters through Kit’s Creator Network. You are not subscribed to another creator merely because a recommendation is displayed.

If you choose to subscribe to a recommended creator, that is a separate choice, and Kit and the selected creator may process your information under their own privacy practices.

Section 08 Processing outside Canada

Some service providers, including Kit, Bluehost, Google, Titan Email, and related technology providers, may process or store personal information outside Alberta or Canada, including in the United States.

Information processed in another jurisdiction may be subject to that jurisdiction’s laws and may be accessible to courts, law-enforcement agencies, or government authorities in accordance with those laws.

Questions about our policies or use of service providers outside Canada may be directed to the Privacy Officer listed below.

Section 09 Cookies and analytics

Our website and service providers may use cookies and similar technologies to operate forms, remember preferences, measure website use, support analytics, prevent abuse, and improve performance.

You can control many cookies through your browser settings. Blocking certain cookies or scripts may prevent forms or other website features from working correctly.

Section 10 Retention

We retain personal information only as long as reasonably necessary for the purposes described in this policy, to maintain consent and business records, resolve disputes, enforce agreements, and satisfy legal obligations.

When information is no longer required, we take reasonable steps to delete, destroy, or anonymize it.

Section 11 Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the sensitivity of the information. These may include access controls, reputable service providers, password protections, encrypted connections, software updates, and limiting access to those who require it.

No website, email system, or storage method can be guaranteed completely secure. Please use care when deciding what information to submit online.

Section 12 Access, correction, and deletion requests

Subject to applicable law, you may request access to personal information we hold about you, ask us to correct inaccurate information, withdraw consent, or request deletion of information that we are not legally required to retain.

Submit requests in writing to the Privacy Officer below. We may need to verify your identity before fulfilling a request. If we cannot provide access or complete a request, we will explain the reason when required by law.

Section 13 Children’s privacy

This website is intended for adults and is not directed to children. We do not knowingly collect personal information from children without appropriate consent. If you believe a child has submitted personal information, please contact us.

Section 14 Third-party websites and doTERRA

Our website may link to third-party websites, products, social networks, scheduling services, or platforms, including doTERRA. Those third parties operate under their own terms and privacy policies.

Naturally Limitless is not responsible for the privacy practices or content of third-party services.

Section 15 Changes to this policy

We may update this Privacy Policy as our services, technology, or legal obligations change. The revised policy will be posted on this page with a new effective date.

Material changes may also be communicated through the website or by email where appropriate.

Section 16 Contact and privacy questions

If you are not satisfied with our response to a privacy concern, you may contact the Office of the Information and Privacy Commissioner of Alberta .